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  1. FOR THE LOVE OF FOOD: OPENTABLE REVEALS THE UK’S MOST ROMANTIC RESTAURANTS 2020

    • OpenTable unveils the top 50 most romantic restaurants in the UK ahead of Valentine’s Day1 
    • Internal data reveals that British cuisine is most popular on Valentine’s Day2
    • For those struggling to choose their perfect date destination, OpenTable partnered with Hinge to create the ‘Matchmaker tool’

    London, 4 February 2020: If lovebirds can’t decide where to dine this Valentine’s Day, don’t panic as the world’s leading provider of online restaurant reservations unveils the 50 most romantic restaurants1 in the UK that are sure to make it special, based on reviews left by verified diners. 

    London dominates the top 50 most romantic restaurants list with 18 entries, followed by a strong northern offering across Manchester and Liverpool. From French restaurant, Café St Honoré in Edinburgh to bistro hotspot, Wreckfish in Liverpool, there is an incredible array of culinary experiences for the nation to choose from this Valentine’s Day. 

    Despite the plethora of choices, the most popular cuisine couples opted for last year was British (23%)2, followed by Italian, with 1 in 10 (10%) reserving the romantic European favourite, followed by steak. 

    With 70% of British romantics feeling a level of stress when trying to find the right destination for their date3, OpenTable has collaborated with the dating app designed to be deleted, Hinge, to develop a ‘Matchmaker’ tool. Diners simply input their location, preferred atmosphere and favourite cuisine to be paired with the best recommendations to suit the type of restaurant they can reserve – and deserve! 

    Adrian Valeriano, VP EMEA comments: “For those already in a couple, the Date Night Matchmaker is also a great way to inject some fun into the restaurant decision-making process and discovering new restaurants to try. The ‘Matchmaker’ questions ensure a smooth and painless process of finding and booking the perfect, personalised date destination.”

    UK’s Top Ten Cuisines Choices for Valentine’s Day 2019 

    Cuisine Type 
    1British 
    2Italian 
    3Steak
    4Modern European
    5French 
    6Steakhouse
    7Japanese
    8Indian
    9Gastro Pub 
    10 Chinese

    Alphabetical list of the UK’s most romantic restaurants 2020: 

    Restaurant Restaurant CuisineLocation
    Afternoon Tea at the Oscar Wilde Lounge Afternoon TeaLondon
    Afternoon Tea at The SavoyAfternoon Tea London 
    Anderson’s Bar & GrillEnglish Birmingham/West Midlands
    Bouchon Bistrot – Hexham FrenchNewcastle/Northumberland
    Cafe 1 ScottishInverness/Scottish Highlands
    Café St Honoré FrenchEdinburgh/Midlothian
    Clos Maggiore FrenchLondon
    CORE by Clare Smyth BritishLondon
    Dan Moon at the Gainsborough Contemporary BritishBath/Somerset
    Estabulo – Darlington Brazilian SteakhouseDurham/County Durham
    Forage & Chatter ScottishEdinburgh/Midlothian
    Galvin at WindowsFrenchLondon 
    Gauthier SohoFrenchLondon
    Harry’s RestaurantComfort FoodCornwall/Devon
    Hawksmoor ManchesterBritishManchester/Greater Manchester
    HeaneysBritishWales
    HispiBistroManchester/Greater Manchester
    Ivy Asia, SpinningfieldsContemporary AsianManchester/Great Manchester 
    KalaBistroManchester/Greater Manchester
    Kendell’s BistroFrenchYorkshire
    La Dame De Pic LondonFrenchLondon
    L’EscargotFrenchLondon
    MedlarModern EuropeanLondon
    MereEuropeanLondon
    MuranoContemporary EuropeanLondon
    No. 97Modern EuropeanLondon
    Number 16 RestaurantModern EuropeanGlasgow / Lanarkshire
    Paco TapasTapas / Small PlatesBristol
    Peace and Loaf RestaurantBritishNewcastle / Northumberland
    PidginModern EuropeanLondon
    Pig & Whistle RestaurantBritishEssex
    PinionBistroLiverpool/Merseyside
    RöskiBritishLiverpool/Merseyside
    Simpson’s In The StrandBritishLondon
    Sleepy HollowIrishNorthern Ireland
    Smiths Restaurant OngarSeafoodEssex
    Smiths Restaurant WappingSeafoodLondon
    Sticky WalnutBistroCheshire
    Stones Restaurant MatlockBritishDerbyshire
    The Black RatBritishHampshire
    The Chefs TableBritishCheshire
    The Cherry TreeBritishManchester/Greater Manchester
    The Dovecote RestaurantEuropeanDerbyshire
    The Elephant RestaurantModern EuropeanCornwall/Devon
    The French TableModern EuropeanLondon
    The Poet at MatfieldBritishKent
    The Westwood Restaurant, BeverleyEnglishYorkshire
    The White OnionFrenchLondon
    TrinityEuropeanLondon
    WreckfishBistroLiverpool/Merseyside

    To find the perfect dinner date destination, try the ‘Matchmaker’ tool for a personalised fit. Alternatively, visit here to check out OpenTable’s top 50 restaurants for a romantic recommendation this Valentine’s Day3. 

     -ENDS-

    For more information or to talk to an OpenTable spokesperson please contact:

    opentable@wcommunications.co.uk

    Notes to editors

    1 The top 50 most romantic restaurants in the UKis generated solely from more than 1,080,000 verified OpenTable diner reviews collected at more than 8,500 restaurants in the previous year. All restaurants with a minimum “overall” score and number of qualifying reviews were included for consideration. The overall score is made up of unique data points, such as overall diner rating, user klout, total number of reviews and regional overall rating. Qualifying restaurants were then scored and sorted according to the percentage of reviews for which “romantic” was selected as a special feature.

    2 All figures are based on based on UK OpenTable seated online reservation data for February 14th, 2019. 

    3 The Hinge survey was conducted on a sample of 300 active Hinge members.

    About OpenTable 

    OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is the world’s leading provider of online restaurant reservations, with more than 54,000 restaurants globally using its software to seat over 131 million diners monthly. OpenTable helps diners discover and book the perfect table and helps restaurants deliver personalized hospitality to grow their business. 

  2. OpenTable names 2019 top 100 restaurants in the UK based on diner reviews

    • CORE by Clare Smyth is crowned best restaurant by OpenTable diners for the second year
    • London restaurants dominate the Top 100 list with 77% of spots taken by restaurants in the capital
    • British cuisine comes out on top, making up 19% of this year’s restaurant list, followed by Modern European (12%)
    • The Top 100 list* is compiled from more than 1,080,000 verified OpenTable diner reviews from more than 8,500 restaurants the UK

    LONDON, UK – 10th December 2019: OpenTable the world’s leading provider of online restaurant reservations, marks another year of world class dining by releasing its annual list of the top 100 restaurants in the UK, based on more than one million reviews left by verified diners. 

    This year’s number one spot is taken by Notting Hill based CORE by Clare Smyth for the second year in a row. This multi-award-winning restaurant celebrates the finest British ingredients and produce, giving customers an exceptional and relaxed dining experience.

    Following from last year, British food (19%) continues to dominate the top 100 above its main competitor, Modern European (12%), as diners look to enjoy tastes from closer to home. 

    When it comes to the crème-de-la-crème of UK dining, London holds nine out of ten spots in this year’s top 10, for the second year running, with Birmingham’s Gaijin Sushi making its way into eighth place. Although London represents 77% of the list this year, it sees a drop from 81% compared to 2018, as prestigious restaurants from Bristol, Manchester and Newcastle work their way onto the list. 

    CORE by Clare Smyth, Trinity and Scott’s Restaurant maintain their top 10 status from last year with new entries including Restaurant Gordon Ramsay, Brawn and The Five Fields.  

    The OpenTable Top 10 Restaurants 2019, in rank order, are:

    RestaurantRestaurant CuisineLocation
    CORE by Clare SmythBritishLondon
    The LedburyContemporary EuropeanLondon
    The Five FieldsBritishLondon
    Restaurant Gordon RamsayContemporary FrenchLondon
    TrinityEuropeanLondon
    Scott’s RestaurantSeafoodLondon
    Evelyn’s TableItalianLondon
    Gaijin SushiSushiBirmingham/West Midlands
    BrawnEuropeanLondon
    MereEuropeanLondon

    Adrian Valeriano, VP EMEA of OpenTable, comments: “Diner reviews are a fundamental part of OpenTable’s service, enabling customers to not only leave their thoughts on the food and experience but to help other diners find the right restaurant for them by giving honest and authentic feedback.  

    “This year’s reviews continue to demonstrate that London is the UK’s culinary capital, although that might not be the case for long, as burgeoning restaurants from the North and East of England make their debut in the top 100, highlighting the incredible selection of restaurants across the nation.” 

    The complete Top 100 list can be viewed here and below. 

    List of the UK’s top 100 restaurants 2019 in alphabetical order: 

    RestaurantRestaurant CuisineLocation
    34 MayfairGlobal, InternationalLondon
    Afternoon Tea at Corinthia LondonAfternoon TeaLondon 
    Afternoon Tea at Hotel Café RoyalAfternoon TeaLondon
    Afternoon Tea at Mad Dogs & EnglishmenEnglishLeigh-on-Sea
    Alyn Williams at The WestburyModern EuropeanLondon
    Argyle House RestaurantScottishGlasgow
    BEASTSteakLondon
    Blacklock CitySteakLondon
    Blacklock ShoreditchSteakLondon
    Blacklock SohoSteakLondon
    BrawnEuropeanLondon
    BrightWine BarLondon
    CabotteFrenchLondon
    Cambio de TercioSpanishLondon
    Carters of MoseleyBritishBirmingham
    CepagesFrenchLondon
    Chez BruceModern EuropeanLondon
    CiullõsteriaItalianLondon
    Coal OfficeMediterraneanLondon
    CORE by Clare SmythBritishLondon
    Countess of York-National Railway MuseumAfternoon TeaYork 
    Cubé MayfairJapaneseLondon
    CUT at 45 Park LaneSteakLondon
    Daphne’sItalianLondon
    Delfino RestaurantItalianLondon
    Dinings SW3JapaneseLondon
    Dinner by Heston BlumenthalBritishLondon
    Evelyn’s TableItalianLondon
    Gaijin SushiSushiBirmingham/West Midlands
    Ginza OnoderaJapaneseLondon
    Good Earth – Wandsworth CommonChineseLondon
    Goodman Canary WharfSteakhouseLondon
    Harwood ArmsGastro PubLondon
    Hawksmoor ManchesterBritishManchester
    Il PorticoItalianLondon
    Jean-Georges At The ConnaughtBistroLondon
    KalaBistroManchester
    KutirIndianLondon
    La Dame De Pic LondonFrenchLondon
    La TrompetteModern EuropeanLondon
    Launceston PlaceModern EuropeanLondon
    Le Caprice LondonModern EuropeanLondon
    MAGGIES GRILLCreole / Cajun / SouthernAberdeen
    MedlarModern EuropeanLondon
    Meraki RestaurantGreekLondon
    MereEuropeanLondon
    MuranoContemporary EuropeanLondon
    NAC (North Audley Cantine)FrenchLondon
    No. 97Modern EuropeanSurbiton
    Novikov – Asian RestaurantAsianLondon
    Number 16 RestaurantModern EuropeanGlasgow
    Oka ChelseaPan-AsianLondon
    OPSOGreekLondon
    Ormer MayfairBritishLondon
    Ox Club at Headrow HouseGrillLeeds
    Paco TapasTapas / Small PlatesBristol
    Palm Court at The Langham, LondonEnglishLondon
    Peace and Loaf RestaurantBritishNewcastle upon Tyne
    PerillaModern EuropeanLondon
    PetrusFrenchLondon
    Pollen Street SocialBritishLondon
    Portland RestaurantBritishLondon
    PrimeurContemporary EuropeanLondon
    Ralph’s Coffee & BarAmericanLondon
    Restaurant Gordon RamsayContemporary FrenchLondon
    Restaurant Story LondonBritishLondon
    RöskiBritishLiverpool
    RossellaItalianLondon
    ROVIMediterraneanLondon
    Saltwater Fish CompanySeafoodNewcastle upon Tyne
    San Pietro Ristorante ItalianoItalianLondon
    Scott’s RestaurantSeafoodLondon
    Smiths Restaurant WappingSeafoodLondon
    SMOKESTAKBarbecueLondon
    St. JohnBritishLondon
    Stones Restaurant MatlockBritishMatlock
    TanakatsuJapaneseLondon
    Tendido CeroSpanishLondon
    Texture RestaurantModern EuropeanLondon
    The Black RatBritishWinchester
    The Chefs TableBritishChester
    The Chequers InnEnglishAylesbury
    The Colony Grill RoomGrillLondon
    The DelaunayEuropeanLondon
    The Five FieldsBritishLondon
    The Fox & PheasantGastro PubLondon
    The French TableModern EuropeanSurbiton
    The GlasshouseModern EuropeanLondon
    The GreenhouseFrenchLondon
    The Hind’s Head – BrayBritishBray
    The LedburyContemporary EuropeanLondon
    The Oxford BlueContemporary BritishWindsor
    The Poet at MatfieldBritishMatfield
    The Quality Chop HouseBritishLondon
    The RoseberyAfternoon TeaLondon
    The Westwood Restaurant, BeverleyEnglishBeverley
    The White OnionFrenchLondon
    TrinityEuropeanLondon
    Wilson’sEuropeanBristol
    WiltonsBritishLondon

    -ENDS-

  3. OPENTABLE AND QUANDOO SHARE INVENTORIES IN INDUSTRY-LEADING PARTNERSHIP

    New collaboration enables diners to book
    most comprehensive selection of restaurants globally

    6 August 2019 Global restaurant booking platforms OpenTable and Quandoo, have today announced a new strategic partnership that will see the two brands integrate table availability, giving diners the most comprehensive choice of restaurants worldwide.

    At launch, Quandoo restaurant partners will be available for real-time reservations on the OpenTable platform, with OpenTable restaurants reservable on Quandoo over the coming months. This partnership will open up thousands of new options for diners, enabling them to discover and make a reservation without the need to switch between platforms.

    Andrea Johnston, Chief Operating Officer for OpenTable, the world’s leading provider of online restaurant reservations and part of Booking Holdings, Inc. (NASDAQ:BKNG), comments “This partnership will make each site more comprehensive for diners and restaurant partners will benefit from increased discoverability by being available on both platforms. Our mission is to help people experience the world through dining, and by forming this strategic partnership we are able to do this faster and at scale.”

    Pierpaolo Zollo, VP Business Development for Quandoo, part of Recruit Holdings, comments: “At Quandoo, our aim is to transform the dining out experience for consumers worldwide, and with OpenTable as a partner, we are excited to be able to strengthen our position and expand our reach to an even wider variety of restaurants. Our goal has always been to improve accessibility to new culinary experiences, as well as increase availability for our restaurant partners which we will be able to do faster and more seamlessly. Together with OpenTable, we are looking forward to driving both business and industry growth.” 

    As part of the initial integration, 10,000 restaurants will be made available across OpenTable and Quandoo, with restaurants added throughout the UK, Germany, Australia, Italy and Singapore. The partnership will bring OpenTable’s offering to more than 56,000 restaurants globally, and Quandoo’s restaurant partners will be increased to over 23,000. Both companies are committed to continue sharing inventory across their respective platforms as the partnership progresses. Whether diners are looking for the latest hotspot or a local gem, at home or when travelling, they will more easily be able to find a restaurant for any occasion.  

    -ends-

  4. OpenTable reveals the country’s annual Top 50 Fit for Foodies restaurants

    Birmingham-based Carters of Moseley takes number one spot amongst other leading regional restaurants in coveted top ten

    11th June 2019: OpenTable, the world’s leading restaurant booking service, has today announced its 2019 Top 50 Fit for Foodies restaurants in the UK. The annual list showcases the top 50 restaurants across the UK in the Fit for Foodies review category, reflected by more than 851,000 reviews submitted by verified OpenTable diners at over 7,600 restaurants.

    2019 is shaping up to be a great year for restaurants outside of the capital as the top ten list is solely made up of regional eateries from all corners of the country. Birmingham’s Carters of Moseley which focuses on seasonal, ingredient-led cooking has taken the top spot, with Chester’s The Chef’s Table coming in at second place, closely followed by Liverpool’s Röski.

    Looking across the rest of the list specifically at the London restaurant scene,  the recently opened hot spot Coal Office, a creative collaboration between British designer Tom Dixon and renowned Chef Assaf Granit, was featured for the first time since opening in September 2018. Some perennial favourites remained on the list including Hawksmoor, Frog by Adam Handling, and Ottolenghi.

    The Top 10 Fit for Foodies honourees, in order are:

    1. Carters of Mosley, Birmingham

    2. The Chef’s Table, Cheshire

    3. Röski, Liverpool

    4. Wilson’s, Bristol

    5. Peace and Loaf Restaurant, Newcastle

    6. Wreckfish, Liverpool

    7. Paco Tapas, Bristol

    8. Number 16 Restaurant, Glasgow

    9. Hispi, Manchester

    10. The Black Rat, Hampshire

    Adrian Valeriano, Vice President, Europe, OpenTable, comments “Verified diner reviews are incredibly important to us at OpenTable. Not only are these reviews a trusted source for diners to turn to when looking for their next great dining occasion, they are a way for diners to share their personal experiences of the restaurant. We’re extremely excited to share this Fit for Foodies list based on verified reviews and to see the list become even more representative of the whole of the UK foodie scene as we see more ambitious restaurants open outside of London.”

    The following restaurants, listed in alphabetical order, show the remaining 40 establishments completing the Top 50 Fit for Foodies in the UK according to OpenTable diners. The list may also be viewed at:

    https://www.opentable.co.uk/lists/best-restaurants-for-foodies-2019

    2019 Top 50 Fit for Foodies restaurants in the UK (in alphabetical order):

    Angels with Bagpipes, Edinburgh

    Brawn, London

    Chapter One, Kent

    Coal Office, London

    CORE by Clare Smyth, London

    Farmacy, London

    Forage & Chatter, Edinburgh/Midlothian

    Frog by Adam Handling, London

    Gauthier Soho, London

    Harwood Arms, London

    Hawksmoor Manchester, Manchester/Greater Manchester

    La Dame De Pic London, London

    Mere, London

    Morito Hackney, London

    Murano, London

    No. 97, London

    NOPI, London

    One One Four, London

    Ottolenghi Islington, London

    Ottolenghi Spitalfields, London

    Pidgin, London

    Pollen Street Social, London

    Roux at The Landau, London

    ROVI, London

    Smiths Restaurant Wapping, London

    Spring Restaurant, London

    St. John Bread and Wine, London

    Sticky Walnut, Cheshire

    Stones Restaurant Matlock, Derbyshire

    Tattu Leeds, Yorkshire

    Tattu Manchester, Manchester/ Greater Manchester

    The French Table, London

    The Ivy St. Helen’s Square, Yorkshire

    The Laughing Gravy, London

    The Oxford Blue, Berkshire

    The Poet at Matfield, Kent

    The Quality Chop House, London

    The Three Oaks, Buckinghamshire

    The Westwood Restaurant, Beverley, Yorkshire

    Westerns Laundry, London

    – ENDS –

    Notes to Editor:

    The Top 50 Fit for Foodies restaurants are generated from more than 851,000 reviews collected from verified OpenTable diners in the past year at over 7,600 restaurants. All restaurants with a minimum overall score and number of qualifying reviews were included for consideration. Qualifying restaurants were then scored and sorted according to the percentage of qualifying reviews for which ‘Fit for Foodies’ was selected as a special feature.

    About OpenTable:

    OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is the world’s leading provider of online restaurant reservations, with more than 50,000 restaurants globally using its software to seat over 120 million diners monthly. OpenTable helps diners discover and book the perfect table and helps restaurants deliver personalised hospitality to keep guests coming back.

  5. Power of the Flower: OpenTable and The Refinery take plant-based to the next level with limited-edition floral menu

    LONDON – 17th May 2019: As the flower show season gets into full swing, foodie and flower fans are invited for a taste of London’s first vegan floral menu as OpenTable and The Refinery team up to launch the Open Garden menu.

    The world’s leading restaurant booking service has partnered with retro-chic cocktail bar & restaurant The Refinery Bankside to create the ultimate 3-course menu to step into spring with. With edible flowers moving from outdoor parks to dinner plates, The Open Garden Menu will be made up of 100% flora and fauna as Drake & Morgan’s Executive Head Chef Rob Mitchell teams beautiful blossoms with this season’s freshest plant-based produce. Even the menu is made from seeded paper so diners can take it away and grow their own plants at home.

    The 3-course menu available to book from 21st – 26th May will kick off with succulent starters including Tomato Salad with Flowers, Za’atar and Farro and Beetroot Apple Sunchoke Salad on Beetroot Rösti with Spring Flowers.

    The eye-catching menu’s main event sees Hyderabadi Biryani of Vegetables in a Summer Squash Shell, Crispy Chickpea Cake, Butternut Squash, Pickled Celery, Polenta and Pumpkin Mole, and the lighter Watermelon and vegan Feta Salad with Heirloom Tomato and Pistachio grace the menu.

    Finally, diners can opt for something sweet and colourful with a choice of Sherry-Roasted Strawberries with Vanilla Date Pistachio Muesli and Flowers, alternatively the Indian Mango, Passion Fruit and Mint Pavlova with Basil Cress and Cardamom or indulge with the Cherry and Chocolate Dome with Violas to settle the sugar cravings.

    Diners can wash down the three courses with a drink from The Refinery’s specially created Chelsea Flower Show garden menu, whilst sitting back and relaxing on the terrace Gin Garden created by RHS Chelsea Flower Show People’s choice winner 2018 David Neale and Silent Pool. The clean juniper-driven gin infused with delicate flavours of lavender and chamomile will taste like a sip straight from nature.

    The limited edition Open Garden menu will be available to book exclusively through the OpenTable website https://www.opentable.co.uk/r/the-refinery-london from the 21st – 26th May. Diners can opt for a 3-course menu at £27 or 2-courses at £21.

  6. OpenTable integration arrives on Instagram: Diners can now book a table direct from a restaurant profile

    London, 21 February 2019: OpenTable has today announced its integration with Instagram’s actions product in all international markets including the UK, Germany, Australia, Spain and the Netherlands.

    Restaurants on the OpenTable network will be able to include a ‘reserve’ link on their Instagram profile page, enabling diners to click and make a reservation direct from the platform.

    People go to Instagram to visually discover products and services, with more than 200 million visiting a business profile each day. Following this visual discovery, people on Instagram are often inspired to take an action and the OpenTable integration will now ensure that making a reservation for a restaurant experience discovered on Instagram is seamless.

    “We’re excited that this integration allows our restaurant partners to tap into Instagram’s vibrant community and connect with the diners who are most likely to be their future guests,” says Adrian Valeriano, VP, EMEA for OpenTable.

    “The integration also enhances the experience for diners, who are looking to Instagram to find inspiration for their next great dining experience. Once they see something that catches their eye, they can quickly and easily secure that reservation. We look forward to driving even more value for our restaurant partners and diners with this integration.”

    ends

  7. OpenTable turns the tables on no-shows

    • A third of restaurant diners admit they have failed to show for a reservation at some point in their life
    • OpenTable data reveals more no-shows occur from phone bookings (4.6%) than online (4.4%)
    • London, Manchester and Leeds are the UK cities where diners admit to the most no-shows
    • OpenTable launches new Book Responsibly campaign to educate diners and make them think before no-showing for a reservation

    London, 18th February 2019… Over a third (33.7%) of UK diners reveal they’ve failed to turn up to their table booking without informing the restaurant at some point in their life. However, data from OpenTable finds that restaurant goers are less likely to no-show if they have made an online reservation. In 2018 only 4.4%* of online bookings through OpenTable in the UK resulted in a no-show, compared to 4.6%* of phone reservations.

    The behaviour described as a ‘no-show’ is a concern amongst the UK restaurant industry, with independent restaurant owners to nationwide chains stating it can have a significant effect on business.

    OpenTable, the world’s leading online restaurant booking service, has today unveiled a light-hearted campaign to encourage diners to ‘book responsibly’. Designed to help educate diners on the impact that not cancelling a reservation can have on restaurants and highlight how it might feel if the roles were reversed. 

    “We can all be more aware of the impact that no-shows and late cancellations can have on a restaurant,” comments Adrian Valeriano, VP EMEA, OpenTable. “We have launched this campaign to help build awareness amongst diners of the issue and showcase how we continue to leverage our technology and diner network in ways that only OpenTable can to help reduce no-show rates and mitigate the impact of late cancellations.”  

    The external research carried out by OpenTable shows that young adults admit to being the worst offenders with a quarter (25%) of 16-24-year olds admitting to regularly failing to show up for their restaurant reservation. 9 out of 10 Generation Z diners claim they have never stood up a first date (91.2%) or failed to show up to work without informing their boss (88.8%), but the same cannot be said for their attendance to restaurant bookings.

    As expected, due to the vast restaurant selection, the city with the largest number of diners who admit to having no-showed for a reservation at least once in their life is London (40%). This is very closely followed by Manchester (39%) then Leeds (38.7%).

    OpenTable’s latest campaign flips the idea of no-shows to put the diner in the restaurant’s position. By ‘turning the tables’ on diners, OpenTable hopes to highlight how a no-show can inconvenience the party on the receiving end.

    Intrigued to understand the motivations behind those diners who do not stick to their restaurant reservations, OpenTable looked into nationwide diner behaviour. With the exclusive survey revealing that most UK no-shows (38%) claim it was too last minute for them to cancel their booking, OpenTable is keen to emphasise that any notice given to the restaurant is best. OpenTable’s reservation management system opens up cancelled tables on the app immediately, so bookings can be maximised for the restaurant.

    When it comes to no-show reasons, women also blamed their memory with almost 40% stating they forgot to cancel. Whereas a sixth of men said they didn’t know how to cancel the booking.

    Whatever the reason, most UK diners do show regret when they are unable to honour a reservation, with 71% feeling a pang of guilt for letting the restaurant down.

    However, OpenTable understands that life happens, and diners may not always be able to make their booking for a variety of reasons. To reduce the risk of a no-show, reminder notifications are sent by OpenTable to ensure that should any unforeseen circumstances arise, diners are easily able to amend, change or cancel their reservation via the mobile app or website. 

    For those who repeatedly no-show for a reservation four times within 12 months, OpenTable will prohibit them from making future reservations on the app and website.

    Adrian Valeriano continues: “Our approach to no-shows is to maximise the functionality of our technology to minimise the impact of them on both diners and restaurants. We’re the only restaurant booking service that does not allow diners to make more than one booking for the same time slot, or within two and a half hours of that time, to ensure our diners commit to their reservations as much as possible. 

    By turning the tables on no-shows in our new campaign we want to educate diners about the impact of their booking behaviour and remind restaurants of the many ways OpenTable attempts to minimise the likelihood of no-shows.”

    To view the campaign video visit:

    OpenTable’s website and social channels:

    www.opentable.co.uk

    @OpenTableUK

    #bookresponsibly

  8. Is chivalry dead? A third of British men reveal they won’t be picking up the Valentine’s bill this year

    • Third of men will split the bill or make their partner pay this Valentine’s Day
    • Nottingham couples are most likely to go Dutch whereas Glaswegian couples are least likely
    • OpenTable reveals the tips and tricks to avoid that awkward end of dinner moment

    LONDON, UK – 11 February 2019: This Valentine’s Day, a third of modern British men (32%) will refuse to foot the bill for their romantic dinner according to new research from OpenTable, the world’s leading restaurant booking service.

    A belief in equality in all senses was given as the top reason (21%) for why 21st century males insist on splitting the tab or letting their date pay, followed by “it’s outdated” (20%) and a simple lack of funds (12%). Meanwhile, a cheeky 9% of UK men claim that their date isn’t worth shelling out for.

    OpenTable’s research revealed that despite being the most expensive city to live in the UK, Londoners were the least likely to go halves on a first date with only a quarter (24%) of bills being shared equally compared to 46% of Cardiff meals.

    For Valentine’s Day, Liverpool was crowned the capital of co-operation where over two thirds of romantic dates (67%) were organised by the couple together.

    Chivalry is most definitely stronger at the beginning of a relationship, as almost 80% of men claim they would only cover the tab on a first date, the research shows. Female views on men paying the bill divided the nation, with 21% of women agreeing it’s an outdated concept, compared to (22%) who felt if it was offered they would politely accept.

    In general, women were much more open to their dates picking up the bill when in a relationship (51%), versus on a first date (32%).

    Perhaps not surprisingly, the younger generation of 16-29-year-old men pay a quarter of the time, whereas gentlemen who are 60 years+ pick up the bill 74% of the time. Young couples are much more likely to go Dutch on a date (37%) than the elderly generation (17%).

    With OpenTable reporting an 18% increase in Valentine’s Day reservations in 2018 from the previous year, wining and dining remains a clear favourite for British couples on the annual date. Ahead of February 14th, the restaurant booking service shares its insight into the behaviour of modern dating and tips on how to have a stress-free dining experience.

    OpenTable’s top three tips to avoid THAT dating dilemma:

    • Plan ahead

    When browsing via desktop or mobile device, be sure to check out OpenTable’s price guide which details the average meal cost at a chosen restaurant displaying £, ££, £££ or ££££ symbols on each restaurant’s profile page. You can compare restaurants against each other and ensure that your choice fits within both parties’ budget.

    • Be prepared

    As it can be difficult to judge what the billing outcome will be, particularly on a first date, be prepared no matter the outcome. OpenTable would always recommend having cash on hand, which can be useful for splitting the bill or leaving a tip. Don’t forget your card though, as many restaurants are card-only establishments!

    • Take advantage of Valentine’s Day set menus

    Picking a set menu this Valentine’s Day can help manage the cost, and also makes it simpler to split the bill with your date. OpenTable has a range of exclusive offers and set menus for any budget and taste.

    For OpenTable, the big romantic gesture should start before the bill arrives. The restaurant booking service encourages couples to take the time and effort to research and book the perfect restaurant for their Valentine. The data reveals that when it comes to organising the dining date spot, men and women are at odds over who takes on this job.

    Whilst almost half of men (49%) proudly shared that they took charge of the restaurant booking, a similar number of women (47%) claimed it was a joint couple decision.

    Adrian Valeriano, Vice President, Europe, OpenTable, comments “At OpenTable we’re all about celebrating moments in life with good wine, great food and even better company. Whether you’re surprising a loved one with a special meal, or booking your favourite date spot together, we have over 7,300 restaurants in the UK perfect for that special Valentine’s dinner.”

    “Paying the bill can be an awkward moment, especially for new couples, but by doing your research, planning in advance and making the most of set menus we hope that OpenTable can take that stress away.”

    Top 10 UK Cities Most Likely To Go Dutch this Valentine’s Day

    (highest % of couples who will split the restaurant bill)

    1. Nottingham (53.8%)
    2. Brighton (48%)
    3. Plymouth (45%)
    4. Manchester (43.5%)
    5. Leicester (42.3%)
    6. Sheffield (40.5%)
    7. Edinburgh (40%)
    8. Oxford (38.1%)
    9. Cardiff (37.5%)
    10. Leeds (37.3%)

    -ENDS-


     

  9. Love is in the Air as OpenTable Reveals the UK’s Most Romantic Restaurants

    • OpenTable reveals the 50 most romantic restaurants in the country
    • London, Edinburgh and Kent are top three cities with the most romantic restaurants

    LONDON, UK – 30 January 2019: For any lovers feeling the pressure to pick the perfect spot this Valentine’s Day, whether you’re celebrating your first Valentine’s or looking to spice up your usual restaurant choice, OpenTable has it covered.

    The world’s leading online restaurant booking service has listed the 50 most romantic restaurants in the country based on reviews left by verified diners.

    London dominates the 50 most romantic restaurant list with 31 entries, followed by Edinburgh and Kent. Angels with Bagpipes and Forage & Chatter, both located in Edinburgh, have been tagged by diners as the perfect date spot, along with Kent-based restaurants, Chapter One and The Poet at Matfield.

    When it comes to date-night cuisine, British, French and Italian prove to be popular choices for a romantic meal as they all appear prominently on the Top 50 list.

    Adrian Valeriano, Vice President, EMEA, OpenTable, comments“Here at OpenTable, we consider diner reviews as a fundamental element of the service we offer to UK diners, ensuring customers can discover the right dining experience wherever they are in the UK.  As London continues to cement itself as the UK’s culinary capital, it’s also great to see outstanding restaurants from across the country including Edinburgh, Birmingham and Kent all appearing on the list as some of the most romantic places to dine this Valentine’s Day.”

    The complete 50 most romantic list may be viewed at https://www.opentable.co.uk/lists/most-romantic-restaurants-in-uk-2019

    Alphabetical list of the UK’s most romantic restaurants 2019:

    Restaurant Restaurant Cuisine Location
    Afternoon tea at hotel Café Royal Afternoon Tea London
    Angels with Bagpipes Scottish Edinburgh
    Chapter One Modern European Kent
    Cielo Restaurant Italian Birmingham
    Claude Bosi at Bibendum French London
    Clos Maggiore French London
    CORE by Clare Smyth British London
    Forage & Chatter Scottish Edinburgh
    Frederick’s British London
    Galvin at Windows French London
    Gauthier Soho French London
    Hakkasan Hanway Place Chinese London
    Ham Yard Bar and Restaurant Modern European London
    Hawksmoor Air Street Steak London
    Hawksmoor Borough British London
    Hawksmoor Knightsbridge British London
    Hawksmoor Manchester British Manchester
    Hawksmoor Seven Dials Steak London
    Hawksmoor Spitalfields Steak London
    Indian Accent Indian London
    Ivy Chelsea Garden British London
    Jamavar Indian London
    Kaspar’s at The Savoy Seafood London
    Kendell’s Bistro French Yorkshire
    L’Escargot French London
    Marcus British London
    Margot Restaurant Italian London
    Mere European London
    Murano Contemporary European London
    Number 16 Restaurant Modern European Glasgow/Lanarkshire
    Paco Tapas Tapas / Small Plates Bristol
    Palm Court at The Langham, London English London
    Peace and Loaf Restaurant British Newcastle
    Pig & Whistle Restaurant British Essex
    Pollen Street Social British London
    Roux at The Landau Modern European London
    Smith’s Restaurant Wapping Seafood London
    Spring Restaurant Contemporary British London
    Stones Restaurant Matlock British Derbyshire
    The Black Rat British Hampshire
    The Chefs Table British Cheshire
    The Ivy City Garden British London
    The North Port Restaurant Scottish Perthshire/Stirlingshire
    The Oxford Blue Contemporary British Berkshire
    The Poet at Matfield British Kent
    The Savoy, Thames Foyer Afternoon Tea London
    The Westwood Restaurant, Beverley English Yorkshire
    Trinity British Cambridge
    Wild Mushroom British East Sussex
    Wreckfish Bistro Liverpool/Merseyside

    -ENDS-

    For more information or to talk to an OpenTable spokesperson please contact:

    opentable@housebyw.co.uk.

  10. OpenTable names 2018 top 100 restaurants in the UK based on diner reviews

     

    • CORE by Clare Smyth is crowned best restaurant by OpenTable diners.
    • London restaurants dominate the top 100 list with 81% of spots taken by restaurants in the capital
    • British Cuisine comes out on top, making up 22% of this year’s restaurant list
    • Top 100 is compiled from more than 851,000 verified OpenTable diner reviews from across more than 6,500 restaurants the UK in the last 12 months

     

    LONDON, UK – 5th December 2018: OpenTable the world’s leading online restaurant booking service, today marks another year of world class dining by releasing its annual list of the top 100 restaurants in the UK, based on reviews left by verified diners.

    This year’s number one spot is taken by CORE by Clare Smyth, who was recently named the World’s Best Female Chef. This multi-award winning restaurant merges natural and sustainable dishes with a relaxed and informal setting creating the perfect fine dining experience.

    Last year’s list saw European cuisine dominating the top 100, but it seems in the past twelve months British diners have been craving tastes and flavours found a little closer to home. Representing 22% of the list, British cuisine has outperformed its nearest competitor, Modern European, by more than double, as well as finding itself in pole position this year.

    When it comes to the crème-de-la-crème of UK dining, London holds nine out of 10 spots in this year’s top 10.

    CORE by Clare Smyth, Trinity, Launceston Place, BEAST, La Trompette, Alyn Williams at The Westbury, The Oxford Blue and Medlar are all new entries to the top 10 for 2018.

    The OpenTable Top 10 Restaurants 2018, in rank order, are:

    Restaurant

     

    Restaurant Cuisine Location
    CORE by Clare Smyth British London
    The Ledbury Contemporary European London
    Trinity European London
    Scott’s Restaurant Seafood London
    Launceston Place Modern European London
    BEAST Steak London
    La Trompette Modern European London
    Alyn Williams at The Westbury Modern European London
    The Oxford Blue Contemporary British Windsor
    Medlar Modern European London

     

    Adrian Valeriano, Vice President, Europe, OpenTable, comments “Here at OpenTable, we consider diner reviews as a fundamental element of the service we offer to UK diners, ensuring customers can discover the right dining experience wherever they are in the UK.  As London continues to cement itself as the UK’s culinary capital, it’s also great to see outstanding restaurants from across the country including Birmingham, Manchester, Newcastle and Hampshire all appearing on the list.”

    The complete top 100 list may be viewed at https://www.opentable.co.uk/lists/best-restaurants-in-uk-for-2018

    Alphabetical list of the UK’s top 100 restaurants 2018 (excluding the top 10):

    Restaurant Restaurant Cuisine Location
    34 Mayfair Global, International London
    45 Jermyn St. British London
    Afternoon tea at Hotel Café Royal Afternoon Tea London
    Angler Seafood London
    Blacklock Steak London
    Blacklock City Steak London
    Brawn European London
    Cambio de Tercio Spanish London
    Carters of Moseley British Birmingham/West Midlands
    Cepages French London
    Chez Bruce Modern European London
    Chicama Peruvian London
    Chisou Knightsbridge Japanese London
    Ciullõsteria Italian London
    Coal Office Mediterranean London
    Countess of York-National Railway Museum Afternoon Tea Yorkshire
    CUT at 45 Park Lane Steak London
    Dan Moon at the Gainsborough Contemporary British Bath/Somerset
    Daphne’s Italian London
    Delamina East Mediterranean London
    Enoteca Turi Italian London
    Fera at Claridge’s Contemporary British London
    Fischers Austrian London
    Forage & Chatter Scottish Edinburgh/Midlothian
    Galvin La Chapelle French London
    Gauthier Soho French London
    Good Earth – Wandsworth Common Chinese London
    Goodman Canary Wharf Steakhouse London
    Hakkasan Mayfair Chinese London
    Harwood Arms Gastro Pub London
    Hawksmoor Air Street Steak London
    Hawksmoor Knightsbridge British London
    Hélène Darroze at the Connaught French London
    Hide Above British London
    Hide Ground British London
    Hispi Bistro Manchester/Greater Manchester
    Il Portico Italian London
    Indian Accent Indian London
    Jamavar Indian London
    Jean-Georges At The Connaught Bistro London
    Kai Chinese London
    Kaspar’s at The Savoy Seafood London
    La Dame De Pic London French London
    La Famiglia Italian London
    L’Atelier de Joel Robuchon French London
    Le Caprice London Modern European London
    Lupins British London
    Mere European London
    Milos Seafood London
    Min Jiang Chinese London
    NAC (North Audley Cantine) French London
    Novikov – Asian Restaurant Asian London
    Number 16 Restaurant Modern European Glasgow/Lanarkshire
    Oka Chelsea Pan-Asian London
    OPSO Greek London
    Ormer Mayfair British London
    Paco Tapas Tapas / Small Plates Bristol
    Palm Court at The Langham, London English London
    Peace and Loaf Restaurant British Newcastle and Northumberland
    Petrus French London
    Pidgin Modern European London
    Pollen Street Social British London
    Portland Restaurant British London
    Primeur Contemporary European London
    Restaurant Gordon Ramsay Contemporary French London
    Roka Aldwych Japanese London
    Roux at The Landau Modern European London
    Salon British London
    Smiths Restaurant Wapping Seafood London
    som saa Thai London
    St. John British London
    Stones Restaurant Matlock British Derbyshire
    Suvlaki Shoreditch Greek London
    Tendido Cero Spanish London
    The Black Rat British Hampshire
    The Chefs Table British Cheshire
    The Delaunay European London
    The Glasshouse Modern European London
    The Hind’s Head – Bray British Berkshire
    The North Port Restaurant Scottish Perthshire/Stirlingshire
    The Poet at Matfield British Kent
    The Savoy, Thames Foyer Afternoon Tea London
    The Three Oaks British Buckinghamshire
    The Westwood Restaurant, Beverley English Yorkshire
    The White Hart at Fyfield British Oxford/Oxfordshire
    The White Onion French London
    Vasco & Piero’s Pavilion Restaurant Italian London
    Wild Mushroom British East Sussex
    Wiltons British London
    Zafferano Restaurant Italian London

     

     

    -ENDS-

    For more information or to talk to an OpenTable spokesperson please contact:

    opentable@housebyw.co.uk.

    www.opentable.co.uk

    www.facebook.com/OpenTableUK

    www.twitter.com/OpenTableUK